Contact Us

Best Bitcoin Casinos is run by a small team that researches and compares crypto casinos for US players, with a particular focus on VPN friendly sites and how they actually handle coins, payouts and access. If something on the site doesn't add up, you've spotted an error, or you just want to ask about how we cover a specific operator, this is the place to reach us.

What we can help with

We read every message, but we can be most useful on a specific set of topics. Before you write in, it helps to know what falls inside our lane and what doesn't.

• Corrections and updates — a bonus term has changed, a site has added or dropped a coin, or a licence detail on one of our review pages is out of date.
• Questions about our rankings — how we scored a site like Non Gamstop Casinos UK 2026-style listings, or why one operator ranks above another on this page.
• General questions about VPN use and crypto casinos — we can point you to the relevant guidance on the site, though we can't give personal legal or tax advice.
• Feedback on the site itself — broken links, unclear wording, or a section you think needs more detail.

What we can't do is act as customer support for any casino listed here. If you have a dispute over a deposit, a withdrawal, or a bonus with an operator such as BetPanda, CoinPoker Casino, Cryptorino, or any other site featured on this page, you'll need to contact that casino's own support team directly — we don't hold accounts, process payments, or have access to any player's balance.

Before you get in touch, check these first

A lot of the questions we get are already answered elsewhere on the site, so it's worth a quick check before sending a message:

• Questions about how bonuses, wagering requirements, or cashback offers work are usually answered directly on the review for that operator.
• Questions about how we operate as a business, including our affiliate relationships, are covered on our About Us page.
• Questions about our terms of use, disclaimers, and how the site's content should be read are covered in our Terms and Conditions.
• If you're concerned about your own gambling habits or those of someone close to you, our Responsible Gambling page has tools and support links, including the National Problem Gambling Helpline at 1-800-GAMBLER.

A note on what we are — and aren't

Best Bitcoin Casinos is an independent research and comparison site. We don't operate a casino, we don't hold custody of anyone's crypto, and we don't process deposits or withdrawals. The offshore, Curaçao- and Anjouan-licensed casinos we review sit in a legal grey area for US players — they aren't regulated by any US gambling authority, and availability varies by state. We can answer questions about how we researched a site or scored it, but we can't confirm whether a specific casino is currently accessible from your state, since operators change their restricted-state lists without much notice. If you're unsure, check the operator's own terms and your state's current gambling laws before signing up.

We also don't provide tax or legal advice. If you have questions about how crypto gambling winnings or crypto gains are taxed, a licensed tax professional is the right person to ask, not a comparison site.

Response times and what to include

We aim to reply to genuine editorial queries and corrections in a reasonable timeframe, though as a small team we can't guarantee same-day responses. To help us answer quickly, it's useful to include:

1. The page or casino your message relates to
2. A clear, specific description of the issue or question
3. Any links or screenshots that support a correction request

We won't ask for wallet addresses, private keys, seed phrases, passwords, or account credentials for any casino, and you should never send any of that information to us or to anyone claiming to represent this site.

Staying safe while you look for answers

Scams sometimes target people searching for crypto casino support, often impersonating review sites or operators. A few habits help:

• Only use contact details found on this site or on the official casino's own verified pages.
• Never share a wallet seed phrase or private key with anyone, regardless of who they claim to be.
• Enable two-factor authentication on any casino or exchange account you use, and be wary of anyone asking you to disable it.
• Remember that gambling always carries the risk of losing money, and crypto adds price volatility on top of that — no message from us will change either fact.

You must be 18 or older (or 21, where a site's terms or your state law set that higher minimum) to use any casino referenced on this site. If gambling stops feeling fun or starts affecting your finances, relationships, or wellbeing, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and offshore sites generally don't offer the same self-exclusion tools as state-regulated operators — so it's worth building your own limits before you start.